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Cancellations
You may cancel any item from your order provided that it has
not yet entered the shipping process. Please contact
us for more information.
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Sales
Tax
There is a 8% sales tax for all orders placed in New York
(NY). |
Frequently
Asked Questions
For answers to commonly asked questions, please goto the FAQ
section of this page. |
Service
Policies
For Confidentiality, Security and Legal Information, see Legal
Notices.
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Payment
Options
We accept Visa, MasterCard, Discover, American Express, check,
and postal money order. You may also request a Purchase Order. |
Shipping
Shipping rates are based on package weight. Shipping
information will show up during the checkout process before
your credit card is charged. You may then modify/delete your
order before it is processed.
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Tracking
Tracking is done through UPS' shipment tracking system. To
track your order, goto the
UPS website and type in your tracking number. |
Site Trouble
If you are experiencing problems with this web site, please
e-mail us here.
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Returns
& Refunds
Our return policy is simple, if you are not satisfied in any way with a part
that we sell, just send it back to us with a copy of your invoice along with a
letter explaining the problem. We will do our best to satisfy you. No returns
after 90 days of invoice, no refunds on electrical items. 10% re-stocking fee
for wrong part ordered. Ship returns to "45" Restoration Company
(Returns Department) 4 Highland Ave. Albany, NY 12205 |
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Frequently
Asked Questions:
When I click a
link, or or see a page expecting to see an image, I see one of the
following things:
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Problem:
A web page cannot be found when clicking on one of our links and
your browser displays this error message.
Solution:
Copy the link you clicked to get this error and email it to: webmaster@45restoration.com
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Problem:
An image is not being displayed and I see this icon. (See Icon On Left.)
Solution: Copy
the link to the page that you saw the image to the left on and email it
to:
admin@urlis.com |
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